FAQ's

Delivery timelines vary based on location. Most orders are delivered within 3–7 business days.

Orders can only be cancelled before they are dispatched. Once shipped, cancellation may not be possible.

Yes, international shipping may be available for select countries. Shipping charges and delivery timelines will vary by destination.

Due to the festive and personal nature of Rakhi products, returns may not be accepted unless the item is damaged or incorrect.

We work hard to ensure timely deliveries; however, courier delays may occasionally occur, especially during the festive season. We recommend placing your order early to avoid last-minute issues. In the unlikely event that your Rakhi is not delivered within the promised timeframe, our team will review the case and provide a suitable resolution in accordance with our delivery and customer support policies.

If you receive an incorrect product, we will arrange a replacement or suitable resolution.

Please contact us within 24–48 hours of delivery with clear photographs, and our team will assist you.